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Question 13 - CWNA-109 discussion

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What is the final step in an effective troubleshooting process?

A.
Disable the WLAN
Answers
A.
Disable the WLAN
B.
Verify the solution
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B.
Verify the solution
C.
Notify the users of problem resolution
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C.
Notify the users of problem resolution
D.
Document the results
Answers
D.
Document the results
Suggested answer: D

Explanation:

The final step in an effective troubleshooting process is todocument the results. Documentation is essential for keeping track of the problem history, the actions taken, the solutions implemented, and the outcomes achieved. Documentation can also help to prevent future problems, improve best practices, and provide feedback for improvement. Documentation should include relevant information such as problem description, symptoms, root cause analysis, resolution steps, verification methods, and lessons learned.Reference:[CWNP Certified Wireless Network Administrator Official Study Guide: Exam CWNA-109], page 513; [CWNA: Certified Wireless Network Administrator Official Study Guide: Exam CWNA-109], page 483.

asked 16/09/2024
Anu V
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