Question 27 - D-PST-MN-A-24 discussion

A data collection in Dell EMC PowerStore Manager can be initiated from the cluster, appliance, and alerts sections within the PowerStore Manager user interface. This process is essential for gathering system logs and other information that can be used for troubleshooting or analysis.

To initiate a data collection, follow these steps:

Log into the PowerStore Manager user interface.

Navigate to the 'Settings' menu.

Go to the 'Support' section.

Select 'Gather Support Materials'.

Choose the scope of the data collection, which can be at the cluster level, for a specific appliance, or related to certain alerts.

Click the 'Gather Support Materials' button to start the collection process.

Monitor the progress in the 'Jobs' section of PowerStore Manager or within the 'Support Materials' section1.

It is important to note that the data collection process may take some time to complete, depending on the amount of data and the system's performance. Once the data collection is finished, the gathered materials can be used by Dell EMC support for further analysis or can be reviewed by the storage administrator to address any issues1. For more detailed instructions on data collection, refer to the Dell EMC PowerStore documentation or the support knowledge base articles provided by Dell23. Following these guidelines ensures that the data is collected correctly and efficiently.