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Question 120 - Cloud Digital Leader discussion
A customer of yours has an SLA with their client that a particular service will respond within 4 seconds.
The end client has reported that it feels slower. Your engineers do a trial at the client site and notice that there seems to be a delay for many of the requests. It's your team's responsibility to identify the issue quickly within the strict timeline for fixes according to the contract, and then fix it. What should you do?
A.
Recommend a move to serverless technologies which will scale automatically on demand.
B.
Add logging statements at multiple points in the application, build it, and deploy it. Now new requests will give us information on latency in the logs.
C.
Check if the browsers used by the client are different from yours. If they are, that's most likely the issue. Ensure that everybody uses the latest version of the browser that you are also using.
D.
Use Cloud Trace to collect latency data and track how requests propagate and why there is a delay.
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