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Question 208 - Cloud Digital Leader discussion

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Your company has signed up with a cloud provider and you will be using storage and vir-tual machines with the provider. The provider has provided your organization some expec-tations for what the service should perform at. What type of agreement provides a guar-antee of a certain level of service such as "Uptime"?

A.
Performance Agreement
Answers
A.
Performance Agreement
B.
Interconnection Agreement
Answers
B.
Interconnection Agreement
C.
Warranty
Answers
C.
Warranty
D.
Service Level Agreement
Answers
D.
Service Level Agreement
Suggested answer: D

Explanation:

Service Level Agreement (SLA)

A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. Some common SLA's are uptime, Response Time, etc.

asked 18/09/2024
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