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Question 371 - Cloud Digital Leader discussion

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A financial organization has many customers who close their accounts every year. The organization wants to use data and Al to identify at-risk customers, so they can retain customers by offering discounts and improved services. What should the organization do?

A.
Create a survey for all customers to identify their current level of satisfaction.
Answers
A.
Create a survey for all customers to identify their current level of satisfaction.
B.
Create a report based on last year's customer feedback.
Answers
B.
Create a report based on last year's customer feedback.
C.
Create a dashboard of previous customers that have exited, and look for obvious correlations in the visualization.
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C.
Create a dashboard of previous customers that have exited, and look for obvious correlations in the visualization.
D.
Create a ML model based on the demographics and activities of previous customers that exited.
Answers
D.
Create a ML model based on the demographics and activities of previous customers that exited.
Suggested answer: D
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asked 18/09/2024
Dewald Van Schalkwyk
32 questions
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