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Question 285 - IIA-CIA-Part2 discussion
The head of customer service asked the chief audit executive (CAE) whether eternal auditors could assist her staff with conducting a risk self-assessment in the customer service department. The CAE promised to meet with customer service managers analyze relevant business processes, and come up with a proposal. Who is most likely to be the final approver of the engagement objectives and scope?
A.
Senior management of the organization
B.
The chief audit executive
C.
The head of customer service
D.
The board of directors
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