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Question 51 - CBAP discussion

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You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service.

What type of requirements elicitation activity is this?

A.
Stakeholder analysis
Answers
A.
Stakeholder analysis
B.
Focus groups
Answers
B.
Focus groups
C.
Workshop
Answers
C.
Workshop
D.
Root cause analysis
Answers
D.
Root cause analysis
Suggested answer: B
asked 18/09/2024
Donna Brown
38 questions
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