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Question 355 - CBAP discussion

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An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered.

Which of the following techniques will the BA use to review the tasks?

A.
Data Modeling
Answers
A.
Data Modeling
B.
Business Case
Answers
B.
Business Case
C.
Item Tracking
Answers
C.
Item Tracking
D.
Process Analysis
Answers
D.
Process Analysis
Suggested answer: D

Explanation:

Reference: IIBA BABOKv3 (119)

asked 18/09/2024
Vo Quoc Bao
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