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Results of an enterprise's customer survey indicate customers prefer using mobile applications. However, this same survey shows the enterprise's mobile applications are considered inferior compared to legacy browser-based applications. Which of the following should be the FIRST step in creating an effective long-term mobile application strategy?
Which of the following is the MOST important consideration when integrating a new vendor with an enterprise resource planning (ERP) system?
An enterprise is planning a transformation initiative by leveraging emerging technology that will have a significant impact on existing products and services Which of the following is the BEST way for IT to prepare for this change?
Which of the following BEST enables an enterprise to determine how business expectations should be addressed in a governance program?
Which of the following decisions would be made by the IT strategy committee?
An organization's board of directors has questioned the value provided by IT key performance indicators (KPIs). Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT. Accountability for these controls is BEST assigned to which of the following?
A CEO wants to establish a governance framework to facilitate the alignment of IT and business strategies. Which of the following should be a KEY requirement of this framework?
A financial services company has implemented the use of a cloud-based centralized customer relationship management (CRM) system. The company has decided to go multi-national. Which of the following should be the enterprise risk management (ERM) committee's PRIMARY consideration?
When updating an IT governance framework to support an outsourcing strategy, which of the following is MOST important?

Question 50 - CGEIT discussion

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A large financial institution is considering outsourcing customer call center operations which will allow the chosen vendor to access systems from offshore locations. Which of the following represents the GREATEST risk?

A.
Inconsistent customer service and reporting
Answers
A.
Inconsistent customer service and reporting
B.
Loss of data confidentiality
Answers
B.
Loss of data confidentiality
C.
Lack of network availability
Answers
C.
Lack of network availability
D.
Inadequate business continuity planning
Answers
D.
Inadequate business continuity planning
Suggested answer: B
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asked 18/09/2024
Mykhailo Vavilov
34 questions
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