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Question 173 - CGEIT discussion
An enterprise is evaluating a Software as a Service (SaaS) solution to support a core business process. There is no outsourcing governance or vendor management in place. What should be the CEO's FIRST course of action?
A.
Ensure the roles and responsibilities to manage service providers are defined.
B.
Establish a contract with the SaaS solution provider.
C.
Instruct management to use the standard procurement process.
D.
Ensure the service level agreements (SLAs) for service providers are defined.
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