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Question 301 - CGEIT discussion

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Which of the following is the BEST way for an organization to minimize the difference between expected and delivered services when acquiring resources?

A.
Negotiate service level agreements (SLAs)
Answers
A.
Negotiate service level agreements (SLAs)
B.
Measure service delivery using industry benchmarks
Answers
B.
Measure service delivery using industry benchmarks
C.
Require quarterly benefits realization reporting
Answers
C.
Require quarterly benefits realization reporting
D.
Include a right-to-audit clause in the contract.
Answers
D.
Include a right-to-audit clause in the contract.
Suggested answer: A
asked 18/09/2024
Oscar Luis Garza Ruiz
40 questions
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