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Question 471 - CGEIT discussion

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Which of the following is MOST important to include in the customer dimension of an IT balanced scorecard?

A.
Business value creation
Answers
A.
Business value creation
B.
Stakeholder satisfaction
Answers
B.
Stakeholder satisfaction
C.
Maintenance of IT operations
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C.
Maintenance of IT operations
D.
Support for corporate customers
Answers
D.
Support for corporate customers
Suggested answer: B
asked 18/09/2024
Donald VIRMOND
32 questions
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