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Question 267 - CISA discussion

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In order to be useful, a key performance indicator (KPI) MUST

A.
be approved by management.
Answers
A.
be approved by management.
B.
be measurable in percentages.
Answers
B.
be measurable in percentages.
C.
be changed frequently to reflect organizational strategy.
Answers
C.
be changed frequently to reflect organizational strategy.
D.
have a target value.
Answers
D.
have a target value.
Suggested answer: D

Explanation:

A key performance indicator (KPI) is a quantifiable measure of performance over time for a specific objective1. KPIs help organizations and teams track their progress and achievements towards their strategic goals. To be useful, a KPI must have a target value, which is the desired level of performance or outcome that the organization or team aims to achieve. A target value provides a clear direction and a benchmark for measuring success or failure. Without a target value, a KPI is meaningless, as it does not indicate whether the performance is good or bad, or how far or close the organization or team is from reaching their objective.

asked 18/09/2024
Emmanuel Esquivel Guzman
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