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Question 375 - CCSP discussion

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Which ITIL component is an ongoing, iterative process of tracking all deployed and configured resources that an organization uses and depends on, whether they are hosted in a traditional data center or a cloud?

A.
Problem management
Answers
A.
Problem management
B.
Continuity management
Answers
B.
Continuity management
C.
Availability management
Answers
C.
Availability management
D.
Configuration management
Answers
D.
Configuration management
Suggested answer: D

Explanation:

Configuration management tracks and maintains detailed information about all IT components within an organization. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster.

Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.

asked 18/09/2024
Francis Sailer
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