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Question 210 - CTFL-2018 discussion

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Consider the following excerpt from a defect report:

To recreate the failure we used test file TST_01_TC_16.dat which is available in the common shared folder''.

Which incident report objective does this excerpt satisfy?

A.
Provides developers with information to isolate the failure
Answers
A.
Provides developers with information to isolate the failure
B.
Provides ideas for test process improvement
Answers
B.
Provides ideas for test process improvement
C.
Does not belong in an incident report.
Answers
C.
Does not belong in an incident report.
D.
Provides test leaders with information to report test progress
Answers
D.
Provides test leaders with information to report test progress
Suggested answer: A

Explanation:

Providing developers with information to isolate the failure is the incident report objective that this excerpt satisfies. The excerpt provides the name and location of the test file that was used to recreate the failure, which can help developers to reproduce and debug the failure in their own environment. defines this objective as follows:

One of the objectives of an incident report is to provide developers with information to isolate the failure. This means providing enough details and evidence for developers to understand what caused the failure and how to fix it. This may include information such as:

Steps to reproduce: A sequence of steps that can be followed to recreate the failure.

Test data: The inputs that were used to execute the test case that caused the failure.

Test environment: The configuration and settings of the hardware and software that were used to execute the test case that caused the failure.

Attachments: Any screenshots, logs, files, or other artifacts that can help to demonstrate or explain the failure.

B, C, and D are incorrect answers. Providing ideas for test process improvement (B) is not an incident report objective that this excerpt satisfies, as it does not provide any suggestions or feedback on how to improve the test process or prevent similar failures in the future. Not belonging in an incident report is not true, as this excerpt belongs in an incident report as part of the incident details section. Providing test leaders with information to report test progress (D) is not an incident report objective that this excerpt satisfies, as it does not provide any metrics or indicators on how much testing has been done or how many failures have been found.

asked 18/09/2024
Baljit Bhadare
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