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Question 353 - CTFL-2018 discussion

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You are testing an e-commerce system which sporadically fails to properly manage customers' shopping carts. You have stressed the urgency of this situation to the development manager and development team and they recognize the priority in getting this resolved. The development team is waiting for more information in your defect report in order to help resolve this failure.

Given the following items of information:

1. The expected results

2. The actual results

3. The urgency and priority to fix this

4. The date and author of the defect report

5. A description of the defect in order to reproduce, including screenshots and database dumps

Which of the items would be MOST useful to include in the defect report?

A.
1, 2, 5
Answers
A.
1, 2, 5
B.
1,2, 3, 4, 5
Answers
B.
1,2, 3, 4, 5
C.
1, 2, 4
Answers
C.
1, 2, 4
D.
3, 4
Answers
D.
3, 4
Suggested answer: A

Explanation:

The correct answer is A, as it includes the items that would be most useful to include in the defect report.A defect report is a document that describes and records any anomaly found during testing2. A defect report typically includes information such as:

The expected results

The actual results

A description of the defect in order to reproduce, including screenshots and database dumps

These items are useful to include in the defect report, as they help the developers to understand and fix the defect2. Option B is incorrect, as it includes an item that would not be useful to include in the defect report.The urgency and priority to fix this is not useful to include in the defect report, as it is determined by the test manager or other stakeholders based on various factors such as severity, impact, risk, and business value2. Option C is incorrect, as it omits an item that would be useful to include in the defect report.The actual results are useful to include in the defect report, as they show what happened when the defect occurred2. Option D is incorrect, as it omits two items that would be useful to include in the defect report.The expected results and a description of the defect in order to reproduce are useful to include in the defect report, as they show what should have happened and how to replicate the defect2.

Reference:2, Section 2.9

asked 18/09/2024
Roman Flores
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