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Question 7 - PCNSC discussion

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A firewall that was previously connected lo a User-ID agent server now shows disconnected What is the likely cause?

A.
The server has stopped listening on port 2010
Answers
A.
The server has stopped listening on port 2010
B.
The Domain Controller service account has been locked out
Answers
B.
The Domain Controller service account has been locked out
C.
The agent is not running
Answers
C.
The agent is not running
D.
The firewall was upgraded to a PAN-OS version that is not compatible with the agent version
Answers
D.
The firewall was upgraded to a PAN-OS version that is not compatible with the agent version
Suggested answer: D

Explanation:

If a firewall that was previously connected to a User-ID agent server now shows disconnected, the likely cause is:

D . The firewall was upgraded to a PAN-OS version that is not compatible with the agent version

When a firewall is upgraded to a new version of PAN-OS, there can be compatibility issues with the existing User-ID agent if it is not updated accordingly. This can result in the firewall being unable to communicate with the User-ID agent, showing it as disconnected.

Palo Alto Networks - User-ID Agent Compatibility: https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/user-id/user-id-agent

asked 23/09/2024
Bruno Piovan
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