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Question 28 - Certified Administrator discussion

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A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.

Which tool should an administrator use to accomplish this?

A.
Data Loader
Answers
A.
Data Loader
B.
Mass Transfer Tool
Answers
B.
Mass Transfer Tool
C.
Data Import Wizard
Answers
C.
Data Import Wizard
D.
Dataloader.io
Answers
D.
Dataloader.io
Suggested answer: B

Explanation:

The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box.

Reference: https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5

asked 23/09/2024
Yenziwe Yengwa
43 questions
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