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Question 32 - Certified Administrator discussion

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Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.

What should the administrator recommend?

A.
SMS Response
Answers
A.
SMS Response
B.
Web-to-Case
Answers
B.
Web-to-Case
C.
Email-to-Case
Answers
C.
Email-to-Case
D.
Omni-Channel
Answers
D.
Omni-Channel
Suggested answer: B

Explanation:

Web-to-Case allows you to create cases from a form on your website.

asked 23/09/2024
Rene Claassen
38 questions
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