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Question 71 - Certified Administrator discussion
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers
A.
Web-to-Case
B.
Case Escalation
C.
Case Queues
D.
Email-to-Case
Your answer:
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