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Question 90 - Certified Administrator discussion

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Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.

Which feature meets this requirement?

A.
Key Deals
Answers
A.
Key Deals
B.
Big Deal Alerts
Answers
B.
Big Deal Alerts
C.
Activity Timeline.
Answers
C.
Activity Timeline.
D.
Performance chart.
Answers
D.
Performance chart.
Suggested answer: B

Explanation:

Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are a feature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to a record, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals.

Reference: https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5

asked 23/09/2024
Rekik Tesfaye
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