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Question 153 - Certified Administrator discussion

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A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.

What should the administrator do to free up users licenses for the new users?

A.
Deactivate the former employees user record.
Answers
A.
Deactivate the former employees user record.
B.
Delete former employees user record.
Answers
B.
Delete former employees user record.
C.
Freeze former employees user record.
Answers
C.
Freeze former employees user record.
D.
Change the formers users record to the new user.
Answers
D.
Change the formers users record to the new user.
Suggested answer: A

Explanation:

To free up user licenses for new users, the administrator should deactivate the former employees user record. This will prevent them from logging in and using Salesforce resources, but preserve their historical activities and data. Deleting or freezing user records will not release user licenses.

Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_licensing.htm&type=5

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asked 23/09/2024
Mohand TIMSILINE
41 questions
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