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Question 159 - Certified Administrator discussion

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The administrator at universal containers has a screen flow that helps users create new leads.

When lead source is ''Search Engine'', the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not ''Search Engine'', this picklist should be hidden.

How should the administrator complete this requirement?

A.
Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is ''Search Engine''.
Answers
A.
Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is ''Search Engine''.
B.
Use an assignment element, one for when lead source is ''Search Engine'' and one for everything else.
Answers
B.
Use an assignment element, one for when lead source is ''Search Engine'' and one for everything else.
C.
Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is ''Search Engine''.
Answers
C.
Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is ''Search Engine''.
D.
Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is ''Search Engine''
Answers
D.
Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is ''Search Engine''
Suggested answer: C

Explanation:

To require users to choose a specific search engine from a picklist when lead source is ''Search Engine'', and hide it otherwise, the administrator should create a picklist for specific search engine on the same screen as lead source, and set conditional visibility so that it is only shown when lead source is ''Search Engine''. This will make sure that users see only relevant fields based on their input. A decision element will create an extra screen that may disrupt user experience. An assignment element will not affect field visibility. A validation rule will not hide fields but only show errors when values are invalid.

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_components_picklist.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_components_conditional_visibility.htm&type=5

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asked 23/09/2024
Peter Lam
42 questions
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