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Question 34 - Certified Data Cloud Accredited Professional discussion

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A customer has requested that their personal data be deleted. Which action should be performed to accommodate this request in Data Cloud?

A.
Manually delete customer and related records using the Profile Explorer
Answers
A.
Manually delete customer and related records using the Profile Explorer
B.
Use Consent API to request deletion of the customer's information
Answers
B.
Use Consent API to request deletion of the customer's information
C.
Utilize the Data Rights Subject Request tool to request deletion of the customer's information
Answers
C.
Utilize the Data Rights Subject Request tool to request deletion of the customer's information
D.
Use Ingestion API to request deletion of the customer's information
Answers
D.
Use Ingestion API to request deletion of the customer's information
Suggested answer: B

Explanation:

This action should be performed to accommodate the request to delete personal data in Data Cloud. The Consent API allows you to set a consent flag for an individual that prevents further processing of their data and deletes their records from source data streams.

Reference: https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_consent_api.htm&type=5

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asked 23/09/2024
Sasaki Hidenobu
32 questions
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