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Question 36 - Certified Energy and Utilities Cloud Accredited Professional discussion

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An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.

What three things are needed to meet the requirement?

A.
Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
Answers
A.
Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
B.
Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
Answers
B.
Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
C.
Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
Answers
C.
Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
D.
Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
Answers
D.
Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E.
Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
Answers
E.
Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
Suggested answer: B, C, D

Explanation:

To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.

These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. Reference = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.salesforce.com/docs

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asked 23/09/2024
Vimal Varughese
42 questions
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