Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

Question

Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.

What should NTO consider when building the HR desk app?

Landry Tankam · Accepted Answer

In order to leverage organizational structure, the HR help app must be created in the main org.

Landry Tankam · Answer

HR user profile is only available in Employee Cloud with Employee permission set license.

Landry Tankam · Answer

In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.

Landry Tankam · Answer

HR user profile is only available in Enterprise and Performance Editions with HR permission set license.

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