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Question 66 - Certified Experience Cloud Consultant discussion

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A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.

What are the two ways the consultant should associate the articles with topics?

Choose 2 answers

A.
Select the appropriate topics on the Knowledge tab within Lightning Experience.
Answers
A.
Select the appropriate topics on the Knowledge tab within Lightning Experience.
B.
Allow guest users to tag displayed articles with relevant topics on a public page.
Answers
B.
Allow guest users to tag displayed articles with relevant topics on a public page.
C.
Establish automatic topic assignment of topics to specified data categories within WorkSpaces.
Answers
C.
Establish automatic topic assignment of topics to specified data categories within WorkSpaces.
D.
Manually add one or more topics to each article within Workspaces.
Answers
D.
Manually add one or more topics to each article within Workspaces.
Suggested answer: C, D
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asked 23/09/2024
Sébastien PIERRE
48 questions
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