Universal Containers has recently launched a site for its retailers. Retailers are able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?

Question

Universal Containers has recently launched a site for its retailers. Retailers are able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.

What should be done to resolve the issue?

Tomislav Bodrozic · Accepted Answer

Retail managers need to be given Super User access.

Tomislav Bodrozic · Answer

Retail managers need to be put in the executive role in the Role Hierarchy.

Tomislav Bodrozic · Answer

A Sharing Rule needs to be created.

Tomislav Bodrozic · Answer

A Sharing Set needs to be created.

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