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Question 144 - Certified Experience Cloud Consultant discussion

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Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A.
OWD and Apex Sharing
Answers
A.
OWD and Apex Sharing
B.
Sharing Set
Answers
B.
Sharing Set
C.
Case co-ownership using Super User access
Answers
C.
Case co-ownership using Super User access
D.
Sharing Map and custom permission set
Answers
D.
Sharing Map and custom permission set
Suggested answer: B
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asked 23/09/2024
Nomandla Asiya
38 questions
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