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Question 173 - Certified Experience Cloud Consultant discussion

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Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.

Which functionality would allow questions to get internal visibility?

A.
Enable Escalate to Case.
Answers
A.
Enable Escalate to Case.
B.
Limit the number of questions posted per day.
Answers
B.
Limit the number of questions posted per day.
C.
Tell users to submit a case for unanswered questions.
Answers
C.
Tell users to submit a case for unanswered questions.
D.
Create moderators for each topic.
Answers
D.
Create moderators for each topic.
Suggested answer: A
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asked 23/09/2024
Yucel Cetinkaya
43 questions
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