No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that some of the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?

Question

No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that some of the articles aren't showing up in the search results for unauthenticated or guest users.

How can NMH ensure that articles are shared with all guest users?

Arushi Rastogi · Accepted Answer

Select 'Public' organization-wide default for the article type at the org level.

Arushi Rastogi · Answer

Select 'Visible in Public Knowledge Base' at the article level.

Arushi Rastogi · Answer

Create a custom permission set for Public access.

Arushi Rastogi · Answer

Create a custom profile for Public access.

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