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Question 25 - Certified Financial Services Cloud discussion

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What actions can a Wealth Advisor take from the Life Events card7

A.
Create Case
Answers
A.
Create Case
B.
Create Lead & Referral
Answers
B.
Create Lead & Referral
C.
Open an Account
Answers
C.
Open an Account
D.
Request Record Approval
Answers
D.
Request Record Approval
E.
Create Opportunity
Answers
E.
Create Opportunity
Suggested answer: B, D, E

Explanation:

From the Life Events card, a Wealth Advisor can take the following actions:

Create Lead & Referral: This action creates a lead record for a new prospect or a referral record for an existing client based on the life event information.

Request Record Approval: This action initiates an approval process for the life event record to ensure compliance and quality standards.

Create Opportunity: This action creates an opportunity record to track the potential revenue from the life event. Verified

Reference: : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page 31. : Salesforce Financial Services Cloud User Guide, page 32.

asked 23/09/2024
Arnaldo Martinez 2-30793
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