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Question 41 - Certified Financial Services Cloud discussion

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What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?

A.
Referral Approval Processes
Answers
A.
Referral Approval Processes
B.
Intelligent Need-Based Referrals and Scoring
Answers
B.
Intelligent Need-Based Referrals and Scoring
C.
Einstein Referral Scoring for Financial Services Cloud
Answers
C.
Einstein Referral Scoring for Financial Services Cloud
D.
Referral Routing Rules
Answers
D.
Referral Routing Rules
Suggested answer: B

Explanation:

Intelligent Need-Based Referrals and Scoring is a capability that helps bankers prioritize the most promising referrals by assigning a score based on the client's needs, preferences, and interactions. It also helps bankers route referrals to the best suited specialists or advisors.

asked 23/09/2024
Tr Skumar
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