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Question 50 - Certified Financial Services Cloud discussion

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Lake Tahoe Bank would like to capture their commercial customers in FSC. A commercial customer can be owned by multiple groups. How can Lake Tahoe Bank SF Admin configure FSC to capture and display commercial customer and its parent company ? (3 correct answers)

A.
Add the Business record type to the Group record type mapper
Answers
A.
Add the Business record type to the Group record type mapper
B.
Capture the majority owner as parent account using Account hierarchy
Answers
B.
Capture the majority owner as parent account using Account hierarchy
C.
Leverage Groups to capture the majority owner and Account hierarchy to capture minority owner
Answers
C.
Leverage Groups to capture the majority owner and Account hierarchy to capture minority owner
D.
Enable Relationship Group Hierarchy in Custom Metadata
Answers
D.
Enable Relationship Group Hierarchy in Custom Metadata
E.
Link multiple owners to the business entity as a Group
Answers
E.
Link multiple owners to the business entity as a Group
Suggested answer: A, C, E

Explanation:

To capture and display commercial customers and their parent companies, Lake Tahoe Bank SF Admin can use the following steps:

Add the Business record type to the Group record type mapper, which is a custom metadata type that defines which record types can be added as members of a group1.

Leverage Groups to capture the majority owner of a commercial customer, which is a business entity that has a stake in another business entity1.Groups are a feature that allows users to create and manage household and business relationships1.

Use Account hierarchy to capture minority owners of a commercial customer, which are business entities that have less than 50% stake in another business entity2.Account hierarchy is a feature that allows users to see how accounts are related to each other in a parent-child relationship2.

Link multiple owners to the business entity as a Group, which allows users to see all the stakeholders of a commercial customer in one place1

asked 23/09/2024
Asif Khan
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