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Question 109 - Certified Financial Services Cloud discussion

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A large insurance company hired a consulting firm to improve customer experiences for customers that want to complete standard processes online, such as getting an insurance quote or submitting a claim.

Which three standard Insurance Platform components can digitally enable these core insurance operations?

A.
Policy Administration
Answers
A.
Policy Administration
B.
Claims Management
Answers
B.
Claims Management
C.
Quote, Rate, and Apply
Answers
C.
Quote, Rate, and Apply
D.
Quote Creathqn Toolbox
Answers
D.
Quote Creathqn Toolbox
E.
MobileClaimSubmission
Answers
E.
MobileClaimSubmission
Suggested answer: A, B, C

Explanation:

The following standard Insurance Platform components can digitally enable the core insurance operations of getting an insurance quote or submitting a claim:

Policy Administration, which is a component that allows users to manage the lifecycle of insurance policies, such as creating, renewing, canceling, or endorsing policies. By using Policy Administration, the consulting firm can enable customers to view and update their policy information online.

Claims Management, which is a component that allows users to manage the lifecycle of insurance claims, such as creating, investigating, adjusting, or settling claims. By using Claims Management, the consulting firm can enable customers to submit and track their claims online.

Quote, Rate, and Apply, which is a component that allows users to create and compare insurance quotes, calculate premiums and discounts, and apply for policies online. By using Quote, Rate, and Apply, the consulting firm can enable customers to get an insurance quote online

asked 23/09/2024
corey shields
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