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Question 12 - Certified Health Cloud Accredited Professional discussion

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Which three steps are needed to setup Care Requests? (Choose three).

A.
Create a new case record type for each Care Request type
Answers
A.
Create a new case record type for each Care Request type
B.
Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.
Answers
B.
Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.
C.
All Care requests are pre-setup on all Health Cloud orgs by default.
Answers
C.
All Care requests are pre-setup on all Health Cloud orgs by default.
D.
Choose any existing case record type for each Care Request type.
Answers
D.
Choose any existing case record type for each Care Request type.
E.
Choose case Care Request record type for each Care Request configuration.
Answers
E.
Choose case Care Request record type for each Care Request configuration.
Suggested answer: A, B, E

Explanation:

To set up care requests, you need to do the following steps3:

Install the Utilization Management unmanaged package for Health Cloud and assign the Health Cloud Utilization Management permission set to users along with Health Cloud permission set licenses.

Create a new case record type for each care request type.

Choose the Case Care Request record type for each care request configuration.

asked 23/09/2024
Trey Contello
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