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Question 35 - Certified Health Cloud Accredited Professional discussion

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How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?

A.
The Individual data model may be used to represent Members and Patients.
Answers
A.
The Individual data model may be used to represent Members and Patients.
B.
Leveraging Candidate Accounts are the recommended approach to represent Members and Patients.
Answers
B.
Leveraging Candidate Accounts are the recommended approach to represent Members and Patients.
C.
Salesforce recommends using Member Accounts to represent Members and Patients.
Answers
C.
Salesforce recommends using Member Accounts to represent Members and Patients.
D.
Leveraging Person Accounts is the recommended approach to represent Members and Patients.
Answers
D.
Leveraging Person Accounts is the recommended approach to represent Members and Patients.
Suggested answer: D

Explanation:

According to theHealth Cloud Implementation Guide, leveraging Person Accounts is the recommended approach to represent Members and Patients during the basic set-up of Health Cloud console for Care Coordinators and Managers. Person Accounts are a type of account that combines account and contact information in a single record. They are suitable for representing individual consumers in healthcare and life sciences. The other options are not recommended approaches to represent Members and Patients.

asked 23/09/2024
Omar Olaya
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