Which is true about choosing a care request type when setting up a new care request record?

Question

Tim Wersinger · Accepted Answer

A case record type can be chosen to identify a single care request type for each care request.

Tim Wersinger · Answer

Any case record type can be chosen when creating care request.

Tim Wersinger · Answer

A care request type cannot be chosen when creating a new care request.

Tim Wersinger · Answer

Multiple care request types can be chosen for a single care request.

List of questions