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Question 53 - Certified Health Cloud Accredited Professional discussion

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What is the best practice when transitioning an org from Service Cloud to HC?

A.
Approach depends on how each customer uses their org. Any other options may be used.
Answers
A.
Approach depends on how each customer uses their org. Any other options may be used.
B.
Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.
Answers
B.
Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.
C.
Migrate the entire org in place.
Answers
C.
Migrate the entire org in place.
D.
Build out HC capabilities in a new org, then migrate all users and data.
Answers
D.
Build out HC capabilities in a new org, then migrate all users and data.
Suggested answer: A

Explanation:

Reference and details below.

According to theHealth Cloud Implementation Guide, the best practice when transitioning an org from Service Cloud to Health Cloud is to approach it depending on how each customer uses their org. There is no one-size-fits-all solution for migrating from Service Cloud to Health Cloud, as each customer may have different requirements, use cases, and data models. Therefore, any of the other options may be used depending on the customer's needs and preferences.

asked 23/09/2024
DAVID STAATZ
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