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Question 107 - Certified Health Cloud Accredited Professional discussion

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A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

A.
Patients should be modeled as Person Accounts. Providers and non-clinical staff can be modeled as Person Accounts or Contacts
Answers
A.
Patients should be modeled as Person Accounts. Providers and non-clinical staff can be modeled as Person Accounts or Contacts
B.
Patients, physicians and non-clinical staff should be modeled as Person Accounts.
Answers
B.
Patients, physicians and non-clinical staff should be modeled as Person Accounts.
C.
None By using individual data model, the use of person account can be avoided
Answers
C.
None By using individual data model, the use of person account can be avoided
D.
Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts
Answers
D.
Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts
Suggested answer: D

Explanation:

Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeled as Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC . Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

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asked 23/09/2024
Ivan Ivanov
31 questions
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