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Question 136 - Certified Health Cloud Accredited Professional discussion

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Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.

Which two capabilities should a consultant leverage together to fulfill this requirement?

A.
Discovery Framework
Answers
A.
Discovery Framework
B.
Integrated Care Management
Answers
B.
Integrated Care Management
C.
Care Programs
Answers
C.
Care Programs
D.
Salesforce Surveys
Answers
D.
Salesforce Surveys
Suggested answer: A, D

Explanation:

To enable care managers to call patients after they are discharged from a hospital and assign them personalized care plans based on their answers, a consultant should leverage Discovery Framework and Salesforce Surveys together. Discovery Framework is a feature that allows care managers to create assessments with questions and answers that are linked to care plan templates. Salesforce Surveys is a tool that allows care managers to create and send surveys to patients and capture their responses in Health Cloud. By using these two capabilities together, care managers can automate the process of assigning care plans based on patient responses.

asked 23/09/2024
marek kus
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