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Question 163 - Certified Health Cloud Accredited Professional discussion

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Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center. Which two steps should an administrator take as part of the implementation?

A.
Assign users the Health Cloud Crisis Support Center Management permission set license.
Answers
A.
Assign users the Health Cloud Crisis Support Center Management permission set license.
B.
Install the Crisis Support Center unmanaged package.
Answers
B.
Install the Crisis Support Center unmanaged package.
C.
Enable Crisis Support Center Management App in Setup.
Answers
C.
Enable Crisis Support Center Management App in Setup.
D.
Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.
Answers
D.
Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.
Suggested answer: B, D

Explanation:

The two steps that an administrator should take as part of the implementation of a Crisis Support Center are installing the Crisis Support Center unmanaged package and reviewing and modifying the Crisis Center Intake flow in Flow Builder to meet requirements. The Crisis Support Center unmanaged package provides out-of-the-box features for managing crisis situations, such as a custom object, a Lightning component, a Lightning app, and a Flow template. The Crisis Center Intake flow is a prebuilt flow that guides users through collecting information from callers and creating records in Health Cloud.

asked 23/09/2024
Tamilselvi R
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