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Question 225 - Certified Health Cloud Accredited Professional discussion

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A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.

Which solution should a consultant recommend?

A.
Intelligent Appointment Management
Answers
A.
Intelligent Appointment Management
B.
Procedure Scheduling
Answers
B.
Procedure Scheduling
C.
Salesforce Scheduler
Answers
C.
Salesforce Scheduler
D.
Advanced Therapy Management
Answers
D.
Advanced Therapy Management
Suggested answer: A

Explanation:

A is correct because Intelligent Appointment Management (IAM) is a solution for care coordinators to book appointments without having to manually check availability and resources themselves. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place. IAM also supports complex appointment types, such as infusions, that require multiple steps or resources.

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asked 23/09/2024
Gurdeep Girn
31 questions
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