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Question 154 - Certified Heroku Architecture Designer discussion
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.
Which two recommendations should a Consultant make? (Choose two.)
A.
Increase training to Field Service Technicians
B.
Publish training documentation in a closed Chatter group
C.
Publish pre-release documentation on the Customer Community.
D.
Increase training to Sales Representatives.
Your answer:
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