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Question 154 - Certified Heroku Architecture Designer discussion

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Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.

Which two recommendations should a Consultant make? (Choose two.)

A.
Increase training to Field Service Technicians
Answers
A.
Increase training to Field Service Technicians
B.
Publish training documentation in a closed Chatter group
Answers
B.
Publish training documentation in a closed Chatter group
C.
Publish pre-release documentation on the Customer Community.
Answers
C.
Publish pre-release documentation on the Customer Community.
D.
Increase training to Sales Representatives.
Answers
D.
Increase training to Sales Representatives.
Suggested answer: A, C
asked 23/09/2024
Wislon Pereira
36 questions
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