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Question 58 - Certified Process Automation discussion

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Which three options are appropriate to distribute as a flow in a Site or a Portal instead of a

Salesforce org?

A.
A survey to collect feedback on new products.
Answers
A.
A survey to collect feedback on new products.
B.
A guided script for service reps to follow when customers lose their credit card.
Answers
B.
A guided script for service reps to follow when customers lose their credit card.
C.
An interest form for an upcoming conference.
Answers
C.
An interest form for an upcoming conference.
D.
A partner-sourced lead conversion wizard for internal Sales team.
Answers
D.
A partner-sourced lead conversion wizard for internal Sales team.
E.
A new product registration form.
Answers
E.
A new product registration form.
Suggested answer: A, C, E

Explanation:

Flows that are suitable for distribution in a Site or a Portal, rather than within a Salesforce org, include those intended for external users, such as customers or partners. Examples include a survey to collect feedback on new products, an interest form for an upcoming conference, and a new product registration form. These types of flows are designed to gather information or provide services to users who do not have access to the internal Salesforce org.

Reference: Salesforce Help - Distribute Flows to Customers and Partners

asked 23/09/2024
Asif Khan
42 questions
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