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Question 16 - Certified Public Sector Solutions discussion

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A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).

What feature of Public Sector Solutions can be leveraged to meet this requirement?

A.
DataRaptor
Answers
A.
DataRaptor
B.
Integration Procedure
Answers
B.
Integration Procedure
C.
FlexCard
Answers
C.
FlexCard
D.
OmniScript
Answers
D.
OmniScript
Suggested answer: D

Explanation:

OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object.

Reference: https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/create-guided-digital-forms-with-omniscript

asked 23/09/2024
Marc Codó
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