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Question 26 - Certified Public Sector Solutions discussion

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A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.

Which component can be added to see the history of Decision Explanations for a claim?

A.
Decision Explainer Log History
Answers
A.
Decision Explainer Log History
B.
Log History
Answers
B.
Log History
C.
Audit Log
Answers
C.
Audit Log
D.
Record History
Answers
D.
Record History
Suggested answer: A

Explanation:

Decision Explainer Log History is a component that can be added to see the history of Decision Explanations for a claim. Decision Explainer Log History displays a list of Decision Explanations that have been generated for a claim by a Decision Matrix or a Business Rules Engine (BRE). It shows the date, time, user, rule name, rule outcome, and explanation text for each Decision Explanation.

Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_explainer_log_history.htm&type=5&language=en_US

asked 23/09/2024
Ammar Ahmed
33 questions
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