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Question 104 - Certified Sharing and Visibility Architect discussion
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
A.
Service reps will be able to access to Contact records if they are Controlled by Parent.
B.
Service reps will be able to access to Contact records due to Implicit Sharing.
C.
Service reps will NOT able to access to Contact records because Account OWD is private
D.
Service reps will NOT able to access to Contact records if they are controlled by Parent.
Your answer:
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