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Question 240 - Certified Sharing and Visibility Architect discussion
Universal Containers uses Standard WorkOrder object to track various work orders sent to field agents. Currently, the WorkOrder object has more than 400 fields. There are eight different types of work order processes established. The Director of Customer Service wants to ensure that field agents gets to see only required information specific to the WorkOrder type they are addressing.
Which option is recommended to implement this requirement?
A.
Use a custom LWC to override the view action of WorkOrder with custom metadata type defining relevant fields per WorkOrder type
B.
Use different page layouts per work order type with different sections representing key information about the specific work order type.
C.
Use Dynamic form to add different page sections and control visibility of sections by Work Order RecordType value,
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