Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master?
(choose the best two answers)

Question

Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master?

(choose the best two answers)

Roger Wehrli · Accepted Answer

Coach the Product Owner on how to talk with the Developers about this concern.

Roger Wehrli · Accepted Answer

Encourage the Product Owner to put quality specifications on the Product Backlog and express the stakeholder's concern to the Developers.

Roger Wehrli · Answer

Wait to bring this up until the Sprint Retrospective.

Roger Wehrli · Answer

Explain to the Product Owner that it is up to the Developers to decide on acceptable quality standards.

Roger Wehrli · Answer

Bring the concern to the testers to improve how the Product is verified.

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